Firm’s Net Promoter Score More than Triples Accounting Industry Average
AUSTIN – August 10, 2021 – Holtzman Partners, a leading full-service accounting firm that provides tax, audit, and advisory services, today announced it has earned the 2021 Best of Accounting Award for superior client service. ClearlyRated’s Best of Accounting® Award winners have proven to be industry leaders in service quality based entirely on ratings provided by their clients. Holtzman Partners received a Net Promoter Score of 85.4, more than three times the accounting industry average Net Promoter Score of 23 in 2020.
On average, clients of 2021 Best of Accounting winners are twice as likely to be satisfied than those who work with non-winning firms. The firm’s success lies in its people-first culture that empowers employees to grow by leveraging the best tools, training, and resources to deliver immediate client value and results.
“Investing in our people and driving client value are ingrained in our firm culture,” said Chris Perkins, Managing Partner at Holtzman Partners. “Earning this award during this volatile year of COVID-19 pandemic disruption is not only a great testament to the firm, but a demonstration of the quality of our people and the dedication they have to providing a rewarding client experience.”
The score is calculated by measuring loyalty between a provider and a business through a comprehensive customer satisfaction survey. Net Promoter Scores are used by more than two-thirds of Fortune 1000 companies and provide insight into an organization’s reputation and success.
See What People Are Saying
“I am a long-time client. I have used Holtzman across several of my companies and different types of projects. They always do solid work and would highly recommend the firm.” – Mike Clark, Alegion, Inc.
“I have had a great experience with our HP audit team for the last few years. They are responsive, engaged, knowledgeable and we feel like they are an extension of our internal team!” – Stephanie Pena, Camp Gladiator
“I have had a fantastic experience with them as they completed two SOC 2 Type II audits for us. I was very frustrated with the previous firm we used, I was pleasantly surprised by how much easier, more efficient, and helpful the Holtzman team was (and is!)” – Jennifer Hamilton, Aristotle International, Inc.
“I’ve used Holtzman for SOC operational consulting and audit for the last 10 years across several startups and do so because they do great work, are good people who are enjoyable to work with and they are patient with startup chaos and sensitive to pricing for early-stage companies. So, for my current company, I’ve added additional tax and financial statement review work.” – Dave Fruhling, AppBrilliance, Inc.
“Great firm that simply gets customer service, period. Top to bottom, so well run.” – Audit client
To learn more about ClearlyRated’s Best of Accounting Award and Holtzman Partners’ ranking, visit: https://www.clearlyrated.com/accounting/tx-usa/austin-tx/holtzman-partners-austin-tx
For more information about careers at Holtzman, visit: https://holtzmanpartners.com/careers/
About Holtzman Partners
Holtzman Partners (www.holtzmanpartners.com) is a leading full-service public accounting firm that helps growing companies realize their value through a full suite of services, including Tax, Audit & Assurance, SOC Compliance, SOX Readiness and Compliance, Advisory, and more. Since 2004, Holtzman has served as a trusted advisor to over 500 clients in Austin and across the U.S. ranging from pre-revenue startups to large public enterprises operating in a variety of industries. The firm has grown to over 100 experienced, service-focused professionals, including 11 partners, fueled by its strong culture. The firm’s audit partners and senior managers are Certified Public Accountants in the state of Texas. Over 50% of its other client-facing team members are also CPAs or CISAs. Holtzman has been ranked as one of the top firms by Inside Public Accounting, Accounting Today, and Best Companies Group. The firm’s full-service delivery approach combined with its deep industry expertise helps companies meet and exceed their goals throughout every stage of their business journey.
About Best of Accounting
ClearlyRated’s Best of Accounting® Award recognizes accounting firms that have demonstrated exceptional service quality based exclusively on ratings provided by their clients. The award program provides statistically valid and objective service quality benchmarks for the accounting industry, revealing which firms deliver the highest quality of service to their clients. Winners are featured on ClearlyRated.com—an online business directory that helps buyers of professional services find service leaders and vet prospective firms with the help of validated client ratings and testimonials.